LAST UPDATED December 13, 2017
1 – USER CONSENT
2 – JUVINESSE PRODUCTS AND SERVICES
Juvinesse sells the Juvinesse beauty device (the “Device”), syringe, facial peel, face lift and cleanser and other beauty products and supplies (the “Product(s)”) to end-user customers who purchase monthly memberships to receive the Products (“Membership(s)”) through retail stores (“Stores”), the Site and the Applications (collectively, the “Services”).
3 – A NOTE ABOUT CHILDREN
We do not intentionally gather Personal Data from visitors who are under the age of 13. If a child under 13 submits Personal Data to Juvinesse and we learn that the Personal Data is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us at [email protected]
4 – A NOTE TO USERS OUTSIDE OF THE UNITED STATES
5 – TYPES OF DATA WE COLLECT
“Personal Data” means (a) data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that cannot publicly be linked or associated with your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data as described below:
5.1 - Information You Provide to Us
5.2 - Information Collected via Technology
6 – USE OF YOUR PERSONAL DATA
6.1 - General Use
In general, Personal Data you submit to us is used to respond to requests that you make, to aid us in serving you better, and to provide the Services to you. We use your Personal Data in the following ways:
6.2 - User Testimonials and Feedback
We often receive testimonials and comments from users who have had positive experiences with our Services. We occasionally publish such content. When we publish this content, we may identify our users by their first and last name and may also indicate their home city. We obtain the user’s consent prior to posting his or her name along with the testimonial. We may post user feedback on the Site from time to time. We will share your feedback with your first name and last initial only. If we choose to post your first and last name along with your feedback, we will obtain your consent prior to posting you name with your feedback. If you make any comments on a blog or forum associated with our Site, you should be aware that any Personal Data you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums.
6.3 - Creation of Anonymous Data
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in our sole discretion.
7 – DISCLOSURE OF YOUR PERSONAL DATA
7.2 - Third Party Service Providers
We may share your Personal Data with third party service providers to: provide you with the Services that we offer you through our Site, including fulfilling orders, processing credit card payments, or other functions necessary for our business; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to Juvinesse. These third-party service providers are required not to use your Personal Data other than to provide the services requested by Juvinesse, and have appropriate contractual controls to bind such third parties.
7.3 - Affiliates
7.4 - Corporate Restructuring
7.5 - Social Networking Sites
7.6 - Information You Make Public
Certain portions of the Services are open to any user, such as our community forums. Any information you post in these locations will be available and accessible to other users of the Services. In addition, the Services may contain features that permit you to upload, post, transmit, display, perform or distribute content, information or other data, including your Personal Data. Any information that you choose to disclose by means of such features becomes public information. You should exercise caution when deciding to disclose your Personal Data by means of such features, and you agree to assume all responsibility for doing so.
7.7 - Other Disclosures
7.8 - Information We Don’t Collect or Use.
Juvinesse does not collect any employment eligibility, promotion, or retention; credit eligibility; healthcare treatment eligibility; and insurance eligibility, underwriting, and pricing information via our Site.
8 – THIRD PARTY WEBSITES AND INFORMATION WE RECEIVE FROM PARTNER COMPANIES .
We may receive Personal Information about you from other sources like mobile device, tablet, internet services, public posts, third party websites or otherwise from companies that provide our services by way of a co-branded or private-labeled website (“Partner Companies”), and for some of our Services, this includes location based services applicable for certain features in the Services. If you choose to disable location based services some features of the Services may not work properly. We may add this information to the information we have already collected from you via our Website or Services in order to improve the products and services we provide.
9 – YOUR CHOICES REGARDING YOUR INFORMATION
You have several choices regarding use of information on our Services:
9.1 - Email Communications
9.2 - Cookies
If you decide at any time that you no longer wish to accept cookies from our Service for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Service or all functionality of the Service. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided above.
9.3 - Location Information
If you do not want location information collected by us, you can disable location services on your mobile device.
9.4 - SNS Information
You may also manage the sharing of certain Personal Data with us when you connect with our Services through an SNS or de-link your SNS account from our Services. Please refer to the privacy settings of the SNS to determine how you may adjust your permission settings and manage the interactivity between the Services and your SNS account.
9.5 - Changing or Deleting Your Personal Data
You may change any of your Personal Data in your Account by sending an e-mail to [email protected] You may request deletion of your Personal Data by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.
9.6 - Push Notifications
If you wish to stop receiving push notifications for any Application(s), you can use your mobile device’s standard process to turn off push notifications by changing the application settings on your mobile device.
9.7 - Applications
You can stop all collection of information by the Application(s) by uninstalling the Application(s). You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. Uninstalling the Application(s) will stop collection of any new information by the Application(s) but will not delete any prior Personal Data already collected by us (“Prior Personal Data“). If you wish to delete any Prior Personal Data, please contact us at [email protected] and we will delete such Personal Data in accordance with Section 9.5. If you reinstall any Application(s) at a later date, your Prior Personal Data will not be associated with any new information collected by such Application(s) until you login to your Account through such Application(s). If you login to your Account through such Application(s), to the extent your Prior Personal Data remains in our active database, your Prior Personal Data will be associated with any new Personal Data collected by such Application(s).
11 – ENHANCED NOTICE AND EXPRESS CONSENT
Express consent may be obtained through our device, app, Site or Services directly; or by a platform like Apple iTunes or other third party requesting on behalf of the device, app, Site or Services.
If Juvinesse were to share Personal Data with a third party, Express Consent would be obtained:
Express consent may be withdrawn by the user at any time, without affecting the previously collected and processed covered data.
12 – SECURITY
Juvinesse is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized or unlawful access, use, or disclosure and against accidental loss or destruction of, or damage to, such Personal Data. Juvinesse has implemented industry-standard electronic means of protecting your Personal Data. We store Personal Data behind a computer firewall, a barrier designed to prevent outsiders from accessing our servers, and we have implemented technology to detect intrusions. We also require you to enter a password to access your account information. In addition, Juvinesse protects your Personal Data from unauthorized physical access by storing your Personal Data in a controlled facility.
Even though Juvinesse has taken significant steps to ensure that your Personal Data is not intercepted, accessed, used, or disclosed by unauthorized persons, you should know that Juvinesse cannot fully eliminate security risks associated with Personal Data.
13 – ENFORCEMENT
Juvinesse remains committed to implementing internal processes and procedures reasonably designed to (1) address privacy risks related to the development and management of new and existing products and services for users, and (2) protect the privacy and confidentiality of Personal Data. If you have any questions or suggestions about the security or enforcement of your Personal Data, you can contact us at [email protected]
14 – QUESTIONS; CONTACTING JUVINESSE; REPORTING VIOLATIONS
24011 Ventura Boulevard, Suite 200
Calabasas, CA 91302
+1 (612) 281-7177